Privacy Policy
Effective Date: August 28, 2025
Welcome to Smith Brothers Corporation. We are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you use our pest control services or interact with our website.
By using our services or our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide:
- Contact Information: Name, address, email address, and phone number.
- Service Information: Details about your property and pest control needs.
- Payment Information: Billing address and payment card details.
- Communications: Records of your correspondence with us, including emails, calls, and chat messages.
B. Information Collected Automatically:
- Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze website traffic, and understand user behavior.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To schedule and perform pest control services, send appointment reminders, and process payments.
- Customer Communication: To respond to your inquiries, provide customer support, and send you important updates about your service.
- Marketing and Promotions: To send you promotional offers, newsletters, and information about our new services, with your consent.
- Improvement of Services: To analyze data, understand customer needs, and improve our services and website.
- Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and property.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with the following parties:
- Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, data analysis, and email delivery.
- Legal and Regulatory Authorities: We may disclose your information if required by law or to respond to valid legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure.
5. Your Choices and Rights
You have certain rights regarding your personal information, which may include the right to:
- Access and review the personal information we hold about you.
- Request correction of inaccurate information.
- Withdraw your consent for marketing communications.
- Request deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us using the information below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new effective date. Your continued use of our services after such changes constitutes your acceptance of the new policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Smith Brothers Corporation
5 Cambridge, Cubao, Quezon City, 1109 Metro Manila, Philippines
